Welcome to the Superhuman Therapeutics FAQ
We know that choosing the right recovery tools can bring up a lot of questions—especially when it comes to advanced healing technologies like PEMF devices, infrared systems, saunas, BioMats, massage chairs, and iPyramids. That’s why we’ve gathered answers to the most common questions about our products, shipping, warranties, and support. Whether you’re an athlete, biohacker, or wellness seeker, this page is here to give you clarity and confidence as you explore our collection.
General Questions
Q: What makes Superhuman Therapeutics different?
A: We curate only the most advanced healing technologies—like PEMF devices, infrared systems, saunas, massage chairs, BioMats, and iPyramids—that are proven to support recovery, resilience, and long-term vitality. Every product is carefully selected for its effectiveness, durability, and ability to elevate performance and wellness.
Q: Who are these products for?
A: Our products are designed for athletes, biohackers, wellness seekers, and anyone looking to accelerate recovery, reduce stress, and invest in their long-term health. Whether you’re pushing your limits or simply wanting to feel your best, these tools can support your journey.
Orders & Shipping
Q: Do you offer free shipping?
A: Yes—at this time we offer free shipping within the USA on all orders. International shipping options may become available in the future.
Q: How long does shipping take?
A: Shipping times vary depending on the product and supplier. Most items ship within 2–5 business days, while larger equipment (like saunas or massage chairs) may take longer. For specific details, please check the shipping information on each product page.
Returns & Warranties
Q: What is your return policy?
A: Return policies vary depending on the manufacturer and product. Please refer to the return details listed on each product page. If you have questions, you can always reach out to us directly for guidance.
Q: Do your products come with a warranty?
A: Yes, the majority of our products include a manufacturer warranty. The length and coverage of the warranty will vary by product—please see the warranty information provided on each product page.
Product Use & Support
Q: Are these products safe?
A: Yes—PEMF, infrared, and other wellness technologies are widely researched and considered safe for most users. However, if you have a medical condition, we recommend consulting with your healthcare provider before starting new therapies.
Q: How do I know which product is right for me?
A: Each product page includes details about who it’s best suited for (athletes, whole-home use, targeted recovery, etc.). If you need personalized guidance, feel free to [contact us](your contact page link) and we’ll help you choose the right tool for your needs.
Q: Do you provide setup support?
A: Yes, most products come with detailed instructions or access to digital guides. For larger systems (like saunas or iPyramids), we provide guidance and can connect you with supplier resources if needed. Some products may come with white-glove setup for an additional fee.
Still have questions? Email us anytime and we’ll guide you to the right solution.
